Playbooks
Step-by-step walkthroughs of one job, from the meeting to the thing you send afterwards.
Asking to record without making it weird
Whether to record is an ethical question. Whether the asking is bearable is a question of delivery, and it is the one nobody covers. A playbook for the five seconds themselves.
One-on-ones that actually follow through
The one-on-one is the meeting managers hold most often and the one that leaves the least behind. A playbook for the carry-over between conversations, which is where it fails.
The week you stop carrying it in your head
A quote at the door, a reference number read out in a car park, a date from a ten-minute conversation. A playbook for the household admin that only ever existed as speech.
From lecture to revision notes
Typing everything gets you a worse copy of the slides. A playbook for turning a lecture you had permission to record into questions you can actually revise from.
Client feedback that survives the brief
Feedback decays between the review call and the file. A playbook for separating direction from preference, writing the change list, and getting a yes before you open the work.
Session notes without the evening admin
Six sets of notes written at nine at night are six sets of notes written badly. A playbook for practitioners who want the writing finished before they leave.
Why did we build it this way?
Every team re-argues decisions it already settled, because the reasoning was spoken and never written. A playbook for making a decision answerable a year later.
Board prep from six weeks of meetings
Most board prep is retrieval, not writing, and it is done from memory. A playbook for building the pack from the record so the follow-up question does not catch you.
The follow-up email, written before you leave the call
The recap you write at 9pm can be a five-minute job in the car park instead. A playbook for sending the follow-up while the call is still warm.