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Writing for people who hold sessions

Session notes, consent and the admin that usually waits until evening, handled in the room.

See Ona for Health Professionals
Through a consulting-room door, a practitioner leans forward to ask a question, the other person seen only from behind.

Ask once, plainly.Then take the answer.

Playbooks

Asking to record without making it weird

Whether to record is an ethical question. Whether the asking is bearable is a question of delivery, and it is the one nobody covers. A playbook for the five seconds themselves.

A practitioner leaving an empty consulting room at the end of the day, seen through its window.

Finish the notesbefore you go home.

Playbooks

Session notes without the evening admin

Six sets of notes written at nine at night are six sets of notes written badly. A playbook for practitioners who want the writing finished before they leave.

Two people agreeing at the start of a conversation at a small table, seen through a glass meeting-room wall.

Recording should besomething you decide.

Deep dives

Consent-first recording: how Ona approaches it

A recorder in the room changes the room. How we design Ona so that recording stays a deliberate, visible act that everyone in the conversation can trust.

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